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Nutcracker Tickets FAQ
Mountain West Ballet Nutcracker Ticket Policies
Please take the time to read our Policies and Frequently Asked Questions
Do I have to buy tickets online?
No, although we recommend it. Most of the shows will sell out. Purchasing online and early gives you a better selection of seats available. When arriving at the theater, bypass the box office line and show your tickets to the ushers at the theater doors.
Can I buy tickets at the door?
Yes. If seats are still available, tickets will be sold at the box office at the theater. The box office will open one hour prior to the performance start time.
Can I buy tickets for more than one performance all on the same order?
Yes. Before you click on the “Buy” button, you can click on another performance date. Select seats for that performance and they will be added to your order.
How do I get the actual ticket?
We don’t mail paper tickets. After your order is complete, click on the “Print Tickets” link to display your digital ticket. You’ll also receive an email with a link to your ticket. Print that ticket and bring it to the performance.
I can't find my ticket order or confirmation email.
Search your email for mwb.ballettickets@
What time do shows start?
Show times are listed on the website and ticket site. The shows start on time. The box office will be open one hour before each performance, and the theater doors will open 30 minutes prior. Please plan on arriving early, leaving enough time to find parking and to locate your seats.
What if I am late?
If you arrive late, you will be held back in the back until an appropriate time in the performance. Please plan on arriving at least 30 minutes before the start of the show.
Can I get a refund?
All ticket sales are final, there are no refunds. Exchanges may be requested at least 24 hours before the scheduled performance, subject to seat availability, by emailing- tickets.mwb@gmail.com.